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Color-Pic, Inc. Support

Support

Search Help
Search Quick Tips
Calculator Help
Image Usage Help
Checkout Help
Download Help
Account Help
Light box Help
Contact Information


Search Help

Reserved keywords and symbols:

  1. AND
  2. OR
  3. SPACE SYMBOL

AND - keywords separator

Ex:white AND bear

sentence above is equal to white bear

System will search images with white and bear words in corresponding area.

OR - keywords separator

Ex:white OR black

System will search images with white or black word in corresponding area.

You may use any symbols in keywords.

Images per page: Select the number of thumbnails you wish to see in a search result. Those with high-speed internet connections may wish to use a larger number while those using dial up should use a smaller number.

Keywords: Type words that are specific to your search. If the search produces no results try a broader search and then narrow your selection by checking the "search within current search results" box.

In most instances typing a plural like "frogs" will have the same result as "frog". However, it's best to stick to base words as these will produce the best results.

Photographers: Search images by a specific photographer.

Image Name: If you happen to already know the specific image name of a photo you may use this option to find it.

Category: It is not recommended you use this option to search for a specific subject as it may limit you search results. This option is best used to browse images in a particular category. Unless you know which category a certain image is in it is best to use the Keywords field alone to conduct searches.

Description: If you happen to know the specific image description you may wish to use this option. It is not recommended for general searches.

Catalog ID Number: If you know the exact ID number of the image you wish to locate use this option. Note: partial ID numbers will also yield results however they will produce more results than a full ID.

Not all 300,000 images in our files are online. If you can't find what you need please feel free to contact us.

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Search Quick Tips

For the best results type one or two appropriate keywords in the search field and narrow your search if need be, by checking the "search within current results" option. The Category field is best use for browsing entire categories rather than searching for a particular image. You will make your search results too narrow by using this option.

The Image Name, Description and Catalog ID Number search fields should only be used if you know the specific information for a particular image.

Be sure the above mentioned fields are blank and the Photographer menu and Category menu are set to "All" before beginning a general keyword search.

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Calculator Help

Page size/Size

Select the appropriate image size for your desired use. This is the size that will be represented in the layout of the final product. If the desired size is between options choose the larger one.

Placement

Select where the main image will be used in the final product.

Inserts

Select the total number of times the image will be used in a publication.

Circulation/Print Run/Frequency

Select the amount of times the publication will be printed or circulated. If the image will be used in more than one publication make sure you specify the number in Inserts.

Distribution

Choose the geographical location that the publication will be distributed in.

Languages

How many languages will the publication be printed in?

Publication Occurrence

Is the publication quarterly, monthly or weekly?

Duration

How long will the image be circulated?

Electronic Rights

Will the published image also be used on a website or CD?

Start Date

Choose the start date of the image use. This date must be within one year of the license purchase.

Industry

What industry is the image being used in?

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Image Usage Help

Model Releases:

Not all images of people have signed model releases. Non-released images are suitable for editorial use such as textbooks however they are never to be used in any form of advertising. It is clearly stated under each image, which images are released. Some images specifically state, "no model release". If nothing is stated it is NOT released. Likewise no images containing individual or business property can be used for anything other than editorial use without a signed property release. No images have these releases unless they clearly state that they do.

Subject Matter:

No images may be used in connection with pornography or any other application that may denigrate character or product. This includes all sensitive subjects such as but not limited to, substance abuse, gambling, psychiatric disorders, disease, abortion-adoption, cosmetic surgery, politics, homelessness, gambling, sexual issues, poverty, any male, female, teen, child or homosexual issues. Anyone wishing to license images for the above mentioned or other potentially sensitive subject matter must first get prior written approval from a representative of Color-Pic, Inc.

Alterations:

No Images may be altered other than for color correction or cropping as needed for space requirements. Permission for all other alterations must first be granted in writing by a representative of Color-Pic, Inc..

Photo Credits:

Photo credits must be given to all images used for editorial purposes. All photo credits must read as specified on the web site.

Unsure?

Should you have a question regarding the use of an image it is strongly advised that you contact us before purchasing. It is the licensee/buyers' responsibility to use these images according to the laws and regulations of the industry. The licensee/buyer will take full responsibility for the misuse of any images.

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Checkout Help

To add an image to the cart choose the cart icon from beneath the image thumbnail, second icon from the left. Or choose "Add to Cart" on calculator page. To view cart and checkout choose either the "View Cart" link located at the top right corner of the page or the "View Cart" link located at the very bottom right of the page on the lightbox bar.

We only accept Master Card and Visa at this time.

Established clients can arrange to be billed at a later date.

International sales questions please contact us.

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Download Help

To download an image after purchase simply click the download image link. An image can only be downloaded once. You have the option of downloading the image at a later date simply by logging into the site and accessing your personal page located at the top right corner of the screen. Choose "history" to access the download link.

Image sizes are all at least 45 MB (compressed to 1-14 MB for downloading) unless otherwise specified. If you prefer a different delivery method please contact us.

How To Download Comps

Mac users: drag and drop image to desktop.

PC users: double click on the opened thumbnail and save to disk.

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Account Help

To modify or review personal information, account history or lightboxes click on the link, "personal page" located at the top right corner of the screen. For password retrieval use the "lost password" link located to the right of the Login button on the green bar at the top of the page. If you've forgotten your login please contact us.

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Light Box Help

To add an image to the lightbox click the lightbox icon under the image thumbnail located on the far left under the ID #.

The lightbox is located at the very bottom of the page. Double arrows to the right expand and collapse the lightbox. Use the default, "My First Lightbox" or create multiple lightboxes with the, "Create New Lightbox" link. Lightboxes can also be deleted by choosing "Delete Current Lightbox". Should you wish to email your lightbox to someone simply choose the "Email Lightbox link".

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Contact Us

Digital/Online Sales: Phil Degginger
Email: sales@color-pic.com
Phone: 973-455-1733
Fax: 973-455-1733
Mail: 9 Evans Farm Road, Morristown, NJ 07960

Slide Sales: E.R. Degginger
Email: edegginger@hotmail.com
Phone: 973-267-4165
Fax: 973-984-1336
Mail: 40 Laura Lane, Morristown, NJ 07960

Photo Research: photoresearch@color-pic.com

Customer Service: customerservice@color-pic.com

Submissions: submissions@color-pic.com

Webmaster: webmaster@color-pic.com

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